American Flag

Saving USA Jobs?

In DSNY Family by Sam2 Comments





United States of America retouched 3D flag.

Image via Wikipedia

I want  to ask each of you to consider doing the  following when you are talking on the phone  to any U.S. company’s customer  service representative that is based in a  foreign country (like India ).

Any time  you call an 800 number (for a credit card,  banking, charter communications, health and  other insurance, computer help desk, etc)  and you find that you’re talking to a foreign  customer service representative 
(perhaps  in India, Philippines, etc), please consider  doing the following:
After you connect  and you realize that the customer  service
representative is not from the USA  (you can always ask if you are not
sure about  the accent), please, very politely (very  politely – this is
not about trashing other  cultures) say, “I’d like to speak to a  customer
service representative in the United  States of America .”
The rep might  suggest talking to his/her manager, but, again,  politely
say, “Thank you, but I’d like to  speak to a customer service
representative in  the USA .” YOU WILL BE IMMEDIATELY CONNECTED to  a rep
in the USA . That’s the rule and the  LAW. It takes less than one minute to  have your call re-directed to the USA  .

Tonight when I got redirected to a USA rep,  I asked again to make sure –
and yes, she was  from Fort Lauderdale .

If tomorrow every  US citizen who has to make such a call, and  then
requests a U.S. rep, imagine how that  would ultimately impact the number
of US jobs  that would need to be created ASAP. Imagine what  would happen
if every US citizen insisted on  talking to only US phone reps from this
day  on. If I tell 10 people to consider this and you  tell 10 people to
consider doing this – see  what I mean…it becomes an exercise in  viral
marketing 101.

Remember – the  goal here is to restore jobs back here at home –  not to
be abrupt or rude to a foreign phone rep. You may even get correct
answers, good  advice, and solutions to your problem – in real  English.
If you agree, please tell 10  people you know, and ask them to tell  10
people they  know….etc…etc… TYAR for this idea. Happy Birthday

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Comments

  1. Oh my goodness! an amazing article dude. Thank you Nevertheless I am experiencing problem with ur rss . Don’t know why Unable to subscribe to it. Is there anyone getting an identical rss downside? Anyone who is aware of kindly respond. Thnkx

     
    1. Author

      No on RSS, but I’ll check around, TY for kind words, from what I read in USA Today it looks like we(USA) will be hiring in USA for customer service rep to handle calls instead of sending those jobs to other countries, when I find link, I will post, TY, DITTO on your blog, love it.